Shipping policy

Shipping Policy

Last updated: November 18, 2024

Thank you for shopping with HOW TO SAY IT! Below are the details about our shipping process to ensure a smooth experience.

 

Shipping Rates and Options

  • We currently only ship within the United States.

  • Shipping rates and delivery times depend on your location and the selected shipping method. Rates will be calculated and displayed during checkout.

 

 

Order Processing Time

  • All orders are processed within 2-3 business days, Monday through Thursday (excluding holidays).

  • Orders placed after 12 PM on Thursdays or during weekends will begin processing the following Monday.

  • Once processed, your order will be shipped, and you’ll receive a confirmation email with a tracking number.

 

 

Delivery Times

Delivery times depend on the shipping method selected during checkout:

  • Standard Shipping: Typically 5-7 business days.

  • Expedited Shipping: Typically 2-3 business days.

Please note: Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

 

 

Unexpected Delays

While we strive to meet all delivery estimates, unforeseen circumstances such as weather, carrier issues, or high order volume may cause delays. If your shipment is impacted, we will notify you as soon as possible.

 

 

Unsuccessful Deliveries

If delivery is unsuccessful due to an incorrect address or if the package is returned to us, we will contact you to arrange re-shipment. Please note that additional shipping fees may apply.

 

 

Package Theft Disclaimer

Once a package is marked as delivered, we are not responsible for theft or loss. If theft is suspected, please check with neighbors and contact the carrier. You may file a claim with the shipping insurance or carrier for resolution. Please reach out to us with any questions.

 

 

Sustainable Packaging

We strive to minimize environmental impact by using sustainable or recyclable packaging materials where possible.

 

 

Bulk Orders

For bulk purchases or wholesale inquiries, please contact us directly at flashcards@gorick.com for special shipping arrangements.

 

 

Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses.

  • At this time, we do not offer shipping to Alaska, Hawaii, or U.S. territories.

 

 

Holiday Shipping Deadlines

Holiday processing times and shipping schedules may vary. To ensure delivery by specific holidays, please check our website for updates or contact us directly at flashcards@gorick.com for assistance.

 

 

Customer Support

For any shipping-related inquiries or issues, please contact us at flashcards@gorick.com. We aim to respond within 24 hours.